CISSOL Service

    Service [ Sale After Service With Work Flows]

    Servicing keeps your customers with you

CISSOL service is a complete solution for in-house servicing or field servicing.You can define your own service workflow & processes, add service contracts, receive job requests, schedule jobs, update job status, invoice & deliver. Product is integrated with the necessary mobile applications from which the service personnel can receive their assigned tasks and update the job status whenever the job status is changed.

You can get the live information of the field staffs and assign them the jobs if they are idle. You can also specify routes for the field personnel if the person is doing routine jobs. The service module is seamlessly integrated with the inventory module so as to make the product/component replacements and tracking much easier. The service management tools and options will help you to do flawless service, improving both your customers and employees satisfaction. Ultimately it improves the company's revenue and growth.

  • Define your own workflow & service routing
  • Integrated with inventory management
  • Mobile service application for both the manager and the field personnel
  • Live status update to the customers through email & SMS
  • Field staff routing
  • Service contract management